I have found the customer service at Fast Tracks to be outstanding.
They always reply with a good answer, even if its not one I like.....
Ron and Tim are great and have great products.
| Fast Tracks http://fast-tracks.net/forums/ |
|
| Big Thanks http://fast-tracks.net/forums/viewtopic.php?f=4&t=1295 |
Page 1 of 1 |
| Author: | OzzyRob [ Sat Oct 25, 2014 6:48 pm ] |
| Post subject: | Big Thanks |
Just like to express my thanks to the guys at Fast Tracks. I bought a jig around May this year, due to "Life" I didn't get a chance to give building a turnout a try until 2 weeks ago. Unfortunately I had an issue with the jig. A quick question to to Fast Tracks about this, I had a reply within 24 hours and a replacement arrived in Australia about 10 days later. I'd like to say a big thanks to the promptness of the reply and having a replacement with such a quick delivery. So after many mnay years of wanting to start building my own turnouts I completed my first one. It was so simple and quite easy to end up with a really smooth operating turnout. Cheers Rob |
|
| Author: | Kurt Konrath [ Thu Oct 30, 2014 5:35 pm ] |
| Post subject: | Re: Big Thanks |
I have found the customer service at Fast Tracks to be outstanding. They always reply with a good answer, even if its not one I like..... Ron and Tim are great and have great products. |
|
| Author: | Kurt Konrath [ Thu Oct 30, 2014 5:35 pm ] |
| Post subject: | Re: Big Thanks |
I have found the customer service at Fast Tracks to be outstanding. They always reply with a good answer, even if its not one I like..... Ron and Tim are great and have great products. |
|
| Author: | jtfirth [ Sun Nov 02, 2014 12:45 pm ] |
| Post subject: | Re: Big Thanks |
Hi Kurt, Just so that you know, Ron is no longer involved with Fast Tracks on a day-to-day business basis. Tim formed Fast Tracks Hobbyworks Inc. a few years ago when he relocated the business to Port Dover, Ontario. |
|
| Author: | Kurt Konrath [ Mon Nov 03, 2014 10:26 am ] |
| Post subject: | Re: Big Thanks |
Good to know, but he is still listed as moderator on the discussion forums. Still great product and service from all who are still working at Fast Tracks. |
|
| Author: | OzzyRob [ Mon Nov 03, 2014 7:14 pm ] |
| Post subject: | Re: Big Thanks |
Terry is the King of Customer Service. Many Thanks again. Cheers Rob |
|
| Page 1 of 1 | All times are UTC - 5 hours [ DST ] |
| Powered by phpBB® Forum Software © phpBB Group https://www.phpbb.com/ |
|