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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 6 posts ] 
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 Post subject: Big Thanks
PostPosted: Sat Oct 25, 2014 6:48 pm 
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Joined: Sat Oct 11, 2014 5:55 am
Posts: 2
Just like to express my thanks to the guys at Fast Tracks.

I bought a jig around May this year, due to "Life" I didn't get a chance to give building a turnout a try until 2 weeks ago. Unfortunately I had an issue with the jig. A quick question to to Fast Tracks about this, I had a reply within 24 hours and a replacement arrived in Australia about 10 days later.

I'd like to say a big thanks to the promptness of the reply and having a replacement with such a quick delivery.

So after many mnay years of wanting to start building my own turnouts I completed my first one. It was so simple and quite easy to end up with a really smooth operating turnout.

Cheers
Rob


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 Post subject: Re: Big Thanks
PostPosted: Thu Oct 30, 2014 5:35 pm 
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Joined: Tue May 29, 2007 12:20 pm
Posts: 100
Location: Oklahoma City, OK
I have found the customer service at Fast Tracks to be outstanding.

They always reply with a good answer, even if its not one I like..... :(

Ron and Tim are great and have great products.

_________________
Kurt Konrath

SP was king of the road, Cotten Belt will run forever! D&RGW will rule the hills!


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 Post subject: Re: Big Thanks
PostPosted: Thu Oct 30, 2014 5:35 pm 
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Joined: Tue May 29, 2007 12:20 pm
Posts: 100
Location: Oklahoma City, OK
I have found the customer service at Fast Tracks to be outstanding.

They always reply with a good answer, even if its not one I like..... :(

Ron and Tim are great and have great products.

_________________
Kurt Konrath

SP was king of the road, Cotten Belt will run forever! D&RGW will rule the hills!


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 Post subject: Re: Big Thanks
PostPosted: Sun Nov 02, 2014 12:45 pm 
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Joined: Thu Feb 23, 2006 4:51 pm
Posts: 84
Hi Kurt,

Just so that you know, Ron is no longer involved with Fast Tracks on a day-to-day business basis. Tim formed Fast Tracks Hobbyworks Inc. a few years ago when he relocated the business to Port Dover, Ontario.

_________________
- Terry -
Customer Service - Fast Tracks HobbyWorks Inc.
service@fast-tracks.net


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 Post subject: Re: Big Thanks
PostPosted: Mon Nov 03, 2014 10:26 am 
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Joined: Tue May 29, 2007 12:20 pm
Posts: 100
Location: Oklahoma City, OK
Good to know, but he is still listed as moderator on the discussion forums.

Still great product and service from all who are still working at Fast Tracks.

_________________
Kurt Konrath

SP was king of the road, Cotten Belt will run forever! D&RGW will rule the hills!


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 Post subject: Re: Big Thanks
PostPosted: Mon Nov 03, 2014 7:14 pm 
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Joined: Sat Oct 11, 2014 5:55 am
Posts: 2
Terry is the King of Customer Service.

Many Thanks again.

Cheers
Rob


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